Balderama, C. M. M. J., K. J. Falo, E. . Villanueva, M. Catajay-Mani, and J. Lucidos. “Client Satisfaction Survey at Romblon State University, Philippines: Basis for Improved Public Service Delivery”. Romblon State University Research Journal, vol. 8, no. 1, June 2026, pp. 18-23, doi:10.58780/rsurj.v8i1.238.