Romblon State University Research Journal

Popular na Debosyon sa mga Kapatagang Kalinangan sa Kaisipan ni Leonardo N. Mercado: Isang Eksposisyon sa Diwa ng Araling Kapantasan

Mark Joseph Santos — 2026-06-30

Araling Kapantasan -- ito ang pangalang itinaguri sa isang akademikong proyektong pinasimulan upang bigyang-puwang ang pagpapahalaga sa mga Pilipinong pantas. Naglalayon itong palaguin ang umiiral na mga literatura sa wikang Filipino na nagsasagawa ng ekspositoryong pananaliksik o pagsusuri sa kaisipan ng mga Pilipinong pantas, na matatagpuan sa korpus ng kanilang mga akda. Ang pagsusulong nito ang dahilan ng pag-atupag ng may-akda sa kaisipan ng ilang historyador gaya nina Zeus Salazar at Atoy Navarro, gayundin ng teologong si Karl Gaspar. Sa pagkakataong ito ay isasagawa ang eksposisyon sa kaisipan ng isa pang Pilipinong pantas, ang teologo-pilosoper na si Leonardo N. Mercado. Sa mga nakaraang taon, marami nang nagsisulputang limbag na eksposisyon ukol kay Mercado. Bagaman mahalaga ang mga naunang pag-aaral, lahat ay nakatuon sa mga ambag ni Mercado sa Pilosopiyang Pilipino. Wala pang naglilimbag ukol sa mga kaisipan niya sa Teolohiyang Pilipino. Bilang pag-aambag sa puwang na ito, pagtutuunan ng pansin ang isang paksa sa loob ng kapantasang teolohikal ni Mercado: popular na debosyon. Matapos ang paglalatag ng ilang impormasyon ukol sa buhay ni Mercado, na mahalaga sa pag-unawa sa kanyang teolohiya, isasagawa ang sistematisasyon sa kaisipan ni Mercado ukol sa popular na debosyon sa pamamagitan ng tekstuwal na pagbaybay sa 19 aklat niya (mula sa kabuuang 32 aklat). Yamang nakatuon ang kontribusyon ni Mercado sa popular na debosyon sa mga kapatagang kalinangan, hindi rito kasama ang relihiyosidad ng ibang katutubong kalinangang Pilipino tulad ng mga nasa Cordillera, Palawan, at ilang Lumad sa Mindanao.

Using Read - Aloud Digital Flashcard to Improve Word Recognition Skills of Grade Three Pupils

Ryan Gadon — 2026-06-30

This study investigated the effectiveness of "Read - Aloud" digital flashcards in improving word recognition among grade three pupils. Using a pretest-posttest design, the intervention transformed traditional flashcards into an interactive digital format with audio support to enhance reading performance. Twenty - five grade three pupils participated in pre-reading and post-reading assessments to measure word recognition before and after the intervention. Data were analyzed using descriptive statistics (percentages, frequency, means, standard deviations) and a paired sample t-test to determine significant differences. Pre-reading performance was low (M = 8.04, SD = 4.609, SE = 0.904). Post-reading performance showed a 95% improvement, reaching an excellent level with a substantially higher mean. The paired sample t-test confirmed a statistically significant increase in word recognition scores (p < 0.05). These findings indicate that "Read - Aloud" digital flashcards effectively enhance word recognition and overall reading performance in early elementary learners. Educators are recommended to integrate such audio-supported digital tools into literacy instruction to support struggling readers and promote engaging, technology-assisted learning.

Client Satisfaction Survey at Romblon State University, Philippines: Basis for Improved Public Service Delivery

Cristina Marie M. Juanzo Balderama — 2026-06-30

The Client Satisfaction Survey (CSS) conducted at Romblon State University was anchored on the objective of the Administrative Order (AO) No. 25 Inter-Agency Task Force (IATF) on the Harmonization of National Government Performance Monitoring, Information and Reporting Systems, which promotes continuous improvement in public service delivery across government institutions. This study examined client experience and satisfaction with the university’s public services during Fiscal Year 2022. A total of 2,850 respondents, composed of internal and external stakeholders, participated in the survey. The study employed a quantitative-descriptive design using convenience sampling. Statistical analyses included the computation of sample means and a 95% confidence interval to determine satisfaction levels across frontline and non-frontline services. Data were gathered through a self-structured questionnaire with a Cronbach’s Alpha reliability coefficient of 0.989. Results indicated that clients were generally “Very Satisfied” across all service quality dimensions. However, recurring concerns included slow turnaround time, overcrowding during peak transactions, limited ventilation, and insufficient personnel. To address these issues, the study recommends personnel augmentation, improved queue and workflow management systems, and facility enhancements. Continuous monitoring and data-driven service improvement strategies are essential to sustaining quality public service delivery in higher education institutions.

Exploring the Impact of Digital Literacy on Critical Thinking Skills in English Language Learning of Grade 12 HUMSS

Charlene Fortu — 2026-06-30

This study explored the impact of digital literacy on critical thinking skills in English language learning of Grade 12 Humanities and Social Sciences (HUMSS) students. Specifically, it examined the learners’ level of digital literacy in terms of media literacy, data literacy, internet efficacy, and cyber security awareness, as well as their critical thinking skills in interpretation, analysis of arguments, creative problem solving, and communication skills. The study employed a quantitative-descriptive correlational research design involving 248 Grade 12 HUMSS students. Data were collected through a self-assessment survey questionnaire using a Likert scale. Results indicated that the learners generally demonstrated a proficient level of digital literacy and critical thinking skills, with a median score of 3 in most assessed areas. However, the participants showed intermediate proficiency in using spreadsheet software, evaluating and analyzing data, formulating counterarguments, and communicating ideas orally and in writing. Statistical analysis showed a significant relationship between digital literacy and critical thinking skills, with a Pearson Chi-Square value of 78.235 and a significance level of .000, indicating a significant association between digital literacy and critical thinking skills. The findings suggest that strengthening digital literacy competencies may contribute to the enhancement of learners’ critical thinking abilities in English language learning. The study highlights the importance of integrating digital literacy activities into classroom instruction to support the development of essential 21st-century skills among Senior High School learners.

Performance Appraisal of Selected Money Remittance Centers in the Philippines: Inputs in Improving Customer Loyalty and Satisfaction

John Roeder Lachica — 2026-06-30

The study evaluated the performance appraisal remittance centers in the Philippines as inputs to improve customer satisfaction and loyalty. The descriptive method with the quantitative design was used with 360 respondents purposively chosen. The survey questionnaire is the main instrument, validated by four clients of the remittance center and financial institution. A 5-point Likert’s Scale was used as a scoring instrument. Frequency and percentage were used to determine the demographics of respondents while weighted mean was used to determine the average responses of the respondents. Findings showed that male customers often send money transfers compared to female customers. There was no significant difference in terms of performance appraisal among three remittance centers. Respondents rated the performance of three remittance centers in terms of the delivery of their services as Above Average Performing. Results showed that there was no significant difference in the performance offered by the three selected Remittance Centers; thus, they have the same level of performance and service. A digital solution, strategic marketing, training, and other research are recommended to improve performance of remittance centers in the Philippines.